AI Customer Support Pricing in 2026: Per Resolution vs Per Seat vs Flat Rate
Intercom bills $0.99 per Fin outcome, Zendesk includes 5 automated resolutions per agent then $1.50 each, and Featurebase charges $0.49 per resolution. The same 2,000-ticket month costs $149 or $1,512 depending on the pricing model. Six vendors compared, with the bill modelled at three ticket volumes.