Daily Prompt Pack: Churn Rescue – Plug the Leak Before It Sinks You

Users sign up, poke around for a few days, then disappear. That’s churn, and if you’ve ever run a SaaS you know it eats MRR faster than anything else on your dashboard. I’ve seen enough retention dashboards to know they usually tell you what already happened, not what to fix.

Three prompts below to figure out why people bail and what to do before next billing cycle. I built these from vendor docs and a bunch of community threads on retention. Drop them into whichever AI you use, swap in your own data, and start digging.

[Claude]

I run a SaaS with $MRR and %monthly churn. I have exit survey data, support ticket logs, and cancellation reasons in a CSV. Build a churn diagnostic that: (1) ranks root causes by revenue impact, (2) flags the top 3 fixable issues, and (3) returns a 90-day retention action plan in a markdown table with owner, effort, and projected lift.

[ChatGPT]

I need a churn rescue email sequence for SaaS users who cancelled in the last 90 days. My product solves X for Y. Generate 3 personalized email templates (win-back, feedback-ask, feature-announce) with subject lines under 50 chars, one clear CTA per email, and a send cadence. Output as JSON with keys: subject, body_html, send_day, expected_reply_type.

[Cursor]

Audit my user onboarding flow for churn risk. I’ll paste the component tree, event tracking code, and onboarding funnel metrics. Identify the 3 biggest drop-off points, suggest code changes to fix each, and estimate expected retention lift. Output as a markdown checklist with file paths and function names to modify.

Archive lives at aicofounderstack.com/tag/prompt-pack if you want the older ones.